Accenture Recruitment Notification for Hiring Freshers as Career Level-13-Associate

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Accenture Recruitment Notification for Hiring Freshers as Career Level-13-Associate

Accenture is a global leader in professional services that offers a wide range of services and solutions in the areas of strategy, consulting, digital, technology and operations. Accenture combines unmatched experience and expertise in more than 40 industries and all business functions - supported by the world's largest delivery network - and works at the interface of business and technology to help customers improve their performance and create sustainable value for their stakeholders create. With 500,000 employees in more than 120 countries, Accenture drives innovation to improve the way it works and life in the world.



Company name : Accenture


Exp needed: Freshers


Job Profile: Career Level-13-Associate


Location: Hyderabad


Desired Experience: 0-1 Years


Required Qualification: Any Graduation


Company Website:  www.accenture.com


Job Description:

  • They are aligned with vertical customer support and help us manage customer escalations and complaints from dissatisfied customers. They give the best solutions and close the mistakes and complaints with the customer's permission.
  •  You work as part of the non-technical query management team responsible for inbound / outbound calls and email / chat support related to the products
  •  You are responsible for customer service (not technical) by managing incoming calls / chats / emails and customer service requests. Processing of calls / chats / emails and meeting customer requirements. Build sustainable relationships and trust with customers through open & Interactive communication. Provide accurate, valid, and complete information with the correct methods / tools. Manage the large amounts of incoming calls / chats / emails.


Roles and Responsibilities:

  • In this role, you need to solve routine problems, mainly through precedents and references to general guidelines. The interaction takes place within the own team and the direct superior. Detailed instructions on all tasks are provided in this role under strict supervision.
  • Decisions that are made have an impact on your own work and must be closely monitored. Individual employees as part of the team with a given limit the scope of work. Please note that you may need to work in the rotation layers for this role.


Interview Rounds:

  • Last updated curriculum vitae/Resume.
  • The candidate must have a degree.
  •  SSC mark sheet.
  •  The candidate carries 3 to 4 current passport photos.
  •  HSC or diploma sheet.
  •  Candidates who are invited to the interview must participate in formal clothes.
  •  A photo proof of identity Aadhar Card, Voter Card, Pan Card etc.
  •  The candidate must have at least 2 photocopies of all documents with them. (e.g. graduation etc.


Interview Rounds:

  • Aptitude Written Online Test
  • Technical Interview
  • Personal Interview

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